This page tells you what our inbox actually handles, and where to go when the question is about your own Allright account rather than our content. We keep those two things separate because they need different people to answer them.
Contact the allright-casino.uk editorial team
Our editorial address is [email protected], and it's for questions about what we publish: a figure you think is out of date, a correction, a permissions request, or general feedback on the site. We reply within 48 hours.
We are not part of Allright and we don't have access to player accounts, so write to us about the content on this page rather than about a deposit or a withdrawal — that goes to the operator's own support, covered below.
Questions about your Allright account
Registration, deposits, withdrawals, bonus terms, and verification documents are all handled by Allright's own support team, not by us. Their channels are online chat support and email, available 24/7, reachable once you're logged into your account.
Before writing in, it helps to have a few things ready: the email address on the account, roughly when the issue happened, and any reference number shown on screen. A support agent working from specifics can usually resolve things on the first reply rather than asking you to repeat the same details twice.
What we can and can't help with
- We can answer questions about factual errors or outdated figures on this site.
- We can pass on general feedback about how the content reads.
- We cannot access, modify or investigate an individual player's account.
- We cannot process a withdrawal, lift a verification hold, or credit a bonus.
- We cannot speak on Allright's behalf about a dispute over their terms.
Getting help with gambling
If you're writing to us because gambling has stopped feeling like entertainment, that's worth acting on directly rather than waiting on an email reply. GamCare runs a free, confidential National Gambling Helpline on 0808 8020 133, staffed around the clock, and BeGambleAware offers free support and information for anyone affected, not just the person playing.
This site, like Allright itself, is for adults aged 18+ only.
Access to this site is restricted to persons aged 18 and over (18+). We want your play to stay enjoyable – for free, confidential support, visit BeGambleAware.org.